Welcome To ProfileSME Privacy Policy

Africa’s largest business Network


Privacy Policy

Effective Date: 1st June, 2017.


Protecting your privacy and the personal information you provide us is a top priority at Profilesme.biz (“ProfileSME”). For this reason, ProfileSME does not sell or rent your personal information to third parties without your explicit consent, nor do we use your information in ways other than as outlined in this privacy policy.  At ProfileSME, we want our users to fully understand what information we collect, how we use this information, and the steps we take to protect your personal information.

Please read this Privacy Policy to learn more about the policies and procedures ProfileSME has put in place to achieve this goal.  In addition, ProfileSME wants our users to feel comfortable that we take all necessary steps to protect personal information.

If you have questions or complaints regarding our privacy policy or practices, please contact us at ProfileSME's Privacy Department by emailing privacy@profilesme.biz.


The privacy practices of this policy apply to the services provided by ProfileSME, available under the domain and subdomains of www.Profilesme.biz (the "Site") and apply generally to our affiliates, companies and other partnering bodies or entities. By visiting this website you agree to be bound by the terms and conditions of this Privacy Policy.  If you do not agree please do not use or access our site.

This Privacy Policy describes the information we collect from you and what may happen to that information as part of the normal operation of our services. ProfileSME strives to provide a consistent set of privacy practices across an international community, and as such, all of our affiliates operate under similar privacy practices as described in this Privacy Policy, subject to the requirements of applicable law.

By accepting the Privacy Policy and the User Agreement, you expressly consent to ProfileSME's use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the terms of the ProfileSME User Agreement.

Our Use of Your Information

In general, you can browse a large portion of the site without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us. If you choose to use our services, we may require you to provide contact and identity information, billing information, and other personal information as indicated on the forms throughout the site, or based on the site use and service you require. You always have the option not to provide information by choosing not to use a particular service or feature. 

Certain services on our site require that you mandatorily provide some personal information, such as your email, credit card and addresses. For example, if you wish to include your SME in our business directory, you will be required to provide your mailing information. Such information will be used for promotional purposes, where we will recommend businesses (including yours) to you via provided channels. However, if you no longer wish to receive our newsletter and promotional communications you may opt-out of receiving them by following the instructions included in each newsletter or communication.

Under some circumstances we may require some additional financial information, including, without limitation, your billing address, bank account information, a credit card number and expiration date, and tracking information from checks or money orders. Such information are expressly kept safe and only required for the services wherein it is stated. Such services will include purchase of online courses and other products and services.

We may automatically collect certain information based upon your behavior on the site. We use this information to do internal research on our users' demographics, interests, and behavior to serve our users better.

We use data collection devices such as "cookies" on certain pages of the site to help analyze our web page flow, measure promotional effectiveness, and promote trust and safety. "Cookies" are small files placed on your hard drive that assist us in providing our services. We may offer certain features that are only available through the use of a "cookie." Cookies can also help us provide information targeted to your interests. Personal information you have submitted while on our site is linked with information gathered from our use of cookies in the form of log files.

This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.  We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole. We do not link this automatically-collected data to personally identifiable information.

Most cookies are "session cookies," meaning that they are automatically deleted from your hard drive at the end of a session. You are always free to decline our cookies if your browser permits, although in that case you may not be able to use certain features on the site and you may be required.

We use Google AdSense to publish ads on this site.  When you view or click on an ad a cookie will be set to help better provide advertisements that may be of interest to you on this and other Web sites.

If you choose to make bids, buy or sell through the site, we may collect information about your bidding, buying and selling behavior and transactions. If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities on the site, we may collect such information into a file specific to you.

We use your information and other information we obtain from your current and past activities on the site to resolve disputes, troubleshoot problems, collect fees owed, pay amounts due you, verify your account data, measure user interest in ProfileSME's products and services, inform you about online and offline offers, products, services, and updates, customize your experience, detect and protect us against error, fraud and other criminal activity, and enforce our User Agreement. At times, we may look across multiple users to identify problems or resolve disputes.

We may compare and review your information for errors, omissions and for accuracy. You agree that we may use your information to contact you and deliver information to you that, in some cases, is targeted to your perceived interests, such as targeted banner advertisements, administrative notices, product offerings, and communications relevant to your use of the site. By accepting this Agreement, you expressly agree to receive this information.

Our Disclosure of Your Information

We do not share, sell or rent any of your personal information to third parties without your explicit consent or in any way other than as outlined in this privacy policy. However, the following describes some of the ways that your personal information may be disclosed in the normal course of business as part of our services.

  1. Your Business Promotions and Advertisement. We use your personal information to promote your business, product or other services we may be rendering you at the time. We may display information that may be used to identify you personally, as related to your business, product or entity. Other users, who may or may not be potential clients to your business or product will have access to certain of your information for the purpose of being able to contact you, expected to be for business purposes. These information are contact address, personal or business number, name, etc. Please do not provide any personal information you do not wish (potential) clients to have.
  2. Site. Although our pages may be coded with robot exclusion headers, others may illegally attempt to automatically collect your email address from the site. If you are involved in a transaction, we have features that may allow other users to view your email address and obtain your contact and other information to help complete the transaction. Further, we may send out notices to you or other users regarding suspicious activity or policy violations on the site.
  • Affiliates for Our Operations. We may use third parties ("affiliates") to facilitate or outsource one or more aspects of the services that we provide to you (e.g., other businesses you are interested in, promotional products and services) and therefore we may provide some of your information directly to these affiliates. These affiliates are subject to confidentiality agreements with us and other legal restrictions that prohibit their use of the information we provide them for any other purpose except to facilitate the specific outsourced service, unless you have explicitly agreed or given your prior permission to them for additional uses. In some instances, the affiliate may collect information directly from you. It may be necessary to disclose your stored information, such as first and last name, company name, address, email and/or phone number, to relevant partners for the purpose of providing you such services. 
  1. Agents and Business Entities. We share much of our data, including personal information about you, with our affiliates, subsidiaries, and joint ventures that are committed to serving your online needs and providing related services throughout the world. We use an outside credit card processing company to bill you for goods and services. These companies do not retain, share, store, or use personal information for any other purposes. To the extent that these entities have access to your information, they will treat it at least as protectively as they treat information they obtain from their other users. Our affiliates, subsidiaries, and joint ventures follow privacy practices no less protective of all users than our practices described in this document, to the extent allowed by applicable law. 
  2. ProfileSME, its affiliates, subsidiaries, joint ventures, or any combination of such, will share some or all of your information with another business entity should we plan to merge with, or be acquired by, that business entity. Should such a combination occur, we will require that the new combined entity follow this privacy policy with respect to your information.  You will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
  3. Legal Requests. ProfileSME cooperates with law enforcement authorities, as well as with other third parties, to enforce laws, intellectual property rights, and to prevent fraud. In response to a verified request by law enforcement or other government officials relating to a criminal investigation or alleged illegal activity, we can, and you authorize us to, disclose your name, city, state, telephone number, email address, fraud complaints, and site use history, with or without a subpoena. Without limiting the above, we will not disclose your personal information to law enforcement or other government officials without a subpoena, court order or substantially similar legal procedure, except when we believe in good faith that the disclosure of information is necessary to protect our rights or to prevent imminent physical harm, financial loss or to report suspected past, present, or future illegal activity. Further, we can, and you authorize us to, disclose to a third party your information, including your name, street address, city, state, zip code, country, phone number, email, and company name, as we in our sole discretion believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringement, piracy, or other unlawful activity.

Use of Other Users' Information

In order to facilitate interaction among site users, our site may allow you limited access to other users' information. By entering into our User Agreement, you agree that, with respect to other users' personal information that you obtain through the site or through a communication or transaction facilitated by ProfileSME.  ProfileSME hereby grants to you a limited, non-transferable, revocable license to use such information only for:

(a) ProfileSME-related communications that are not unsolicited commercial messages,

(b) Using services offered through ProfileSME (e.g., escrow services and fraud complaints), and

(c) Any other purpose that a user expressly agrees to after you tell them the purpose you would like to use it for. 


In all cases, you must give users an opportunity to remove themselves from your database and a chance to review what information you have collected about them. In addition, under no circumstances, except as defined herein, can you disclose personal information about another site user to any third party without the written consent of ProfileSME and the written consent of that user, including, but not limited to, email correspondence with ProfileSME staff regarding ProfileSME users, whether in the course of providing ProfileSME services or otherwise. You agree that other users may use your personal information to communicate with you in accordance with this paragraph.

Accessing, Deleting, Reviewing and Changing Your Personal Information

Generally, we will not modify your personal information based on a request not submitted through the site because it can be difficult to authenticate your identity manually.

Upon your request, we will deactivate and delete your account, contact information, billing information, shipping information, and financial information from our active databases. To make this request, email privacy@Profilesme.biz. Your personal information, business information and any other information such as browsing history will be deactivated and deleted as soon as reasonably possible after we receive your request but no later than 30 days.

Upon receipt of a deactivation request, we will retain some of your information in order to prevent fraud, collect fees owed, resolve disputes, troubleshoot problems, assist with any investigations, enforce our User Agreement, and comply with legal requirements. Therefore, you should not expect that all of your information will be completely removed from our databases in response to your requests. However, your information will be deactivated from our active, registered user database, and will only be available to select ProfileSME personnel.

We will retain your information for as long as your account is active, as needed to provide you services, for a minimum of 5 (five) years.  We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.


Other Information Collectors

Except as otherwise expressly included in this Privacy Policy, this document only addresses the use and disclosure of information we collect from you. To the extent that you disclose your information to other parties, whether they are bidders, buyers or sellers on our site or other sites throughout the Internet, different rules may apply to their use or disclosure of the information you disclose to them. ProfileSME does not control the privacy policies of third parties.


ProfileSME follows generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Your information is stored on ProfileSME's servers located in the United States, Africa and in European Union countries. When you enter sensitive information (such as credit card or bank information) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL). We treat data as an asset that must be protected against loss and unauthorized access. We employ many different security techniques to protect such data from unauthorized access by users inside and outside the company, but "perfect security "does not exist on the Internet or with any data, digital or physical.

We therefore make no express commitment to the complete safety of your information provided. ProfileSME will take necessary precautions to protect your information and prosecute parties found erring by employing tools such as data mining on the site.

ProfileSME personnel receive training on complying with our privacy practices and the importance of protecting your information. Disciplinary procedures are in place should a ProfileSME employee violate our Privacy Policy.

If you have any questions about security on our web site, you can email us at privacy@Profilesme.biz.



Social Media Widgets

Our Web site includes Social Media Features, such as the Facebook Like and Recommend buttons, the Twitter Share and Follow button to mention a few. These features will warrant user indulgence as necessary. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it.

Links to 3rd Party Sites

Our Site includes links to other Web sites whose privacy practices may differ from those of ProfileSME. If you submit personal information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any Web site you visit.


We display personal testimonials of satisfied customers on our site in addition to other endorsements. With your consent we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at info@ProfileSME.biz.

Notice and Modification

If we decide to change our Privacy Policy we will post those changes to this privacy policy, the homepage, and other places we deem them appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

We reserve the right to make changes to this Privacy Policy at any time by posting the amended terms on the site, so please check it frequently.  If we make material changes to this Policy, we may or may not notify you by email. All updates will be posted to appropriate places on the Site, prior to the change becoming effective.  All amended terms shall automatically be effective immediately they are initially posted on the site.

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